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Last updated: May 11, 2008 3:46 PM PT
A modest proposal to fix Dell's customer service
A former leader in its field, customer satisfaction ranking now lags behind most competitors. Here are some suggestions.
A snake-inspired robot
video Carnegie Mellon scientists show how their Snakebot could help in search and rescue efforts, surgical procedures, and more.
Flaw turns Gmail into spamming machine
A "serious security flaw" in Gmail allows spammers to send thousands of bulk e-mails through Google's SMTP service, according to a recent report.
(Posted in News Blog by Steven Musil)
Nvidia CEO denies buyout of Via
Nvidia CEO Jen-Hsun Huang says he has no interest in buying out or participating financially in Via Technologies.
(Posted in Nanotech: The Circuits blog by Brooke Crothers)
Fisker Auto flashes look at sporty electric sedan
Supposed "spy photos" show a prototype of a Fisker Karma, a plug-in hybrid luxury sedan due at the end of this year.
(Posted in Green Tech by Martin LaMonica)
FBI probe nets fake Chinese networking parts
Investigation into the sale of counterfeit network components to the U.S. government recovers about 3,500 counterfeit devices with a value of $3.5 million.
(Posted in News Blog by Steven Musil)
Weekend QuickCast
Check out our photo gallery of the 10 products CNET reviewers liked best over the week; and News.com's Daniel Terdiman writes about his evening spent with a room of cocktail-mixing robots.
Robots serve up fiery cocktails in San Francisco
At Roboexotica on Saturday, guests were treated to robots mixing and serving some pretty mean alcoholic beverages.
(Posted in Geek Gestalt by Daniel Terdiman)
Yahoo acquisition to aid Apple searches
The Internet company acquires Inquisitor, software that augments the search process on Apple's Safari Web browser.
(Posted in News Blog by Stephen Shankland)
Google gains on Microsoft with hosted security offering
The search giant's latest Web-hosted offering, Web Security for Enterprise, gives it a leg up on Microsoft in a digital world increasingly turning to cloud computing, experts say.
(Posted in News Blog by Elinor Mills)
Where 2.0 preview: Whrrl shows the way
Next week, a conference focused on geographic technology comes to San Francisco. Here's what to expect.
(Posted in Webware by Rafe Needleman)
Activist investor: Circuit City could be sold soon
In an interview, Jim Wattles says a private equity firm would be a more likely buyer than Blockbuster.
(Posted in News Blog by Erica Ogg)
Colleges fret RIAA push for state anti-P2P laws
Politicos aren't alone in considering new antipiracy mandates for schools. Tennessee just passed the first such law, and universities are bracing for other states to follow.
(Posted in News Blog by Anne Broache)
Facebook opens gates with Facebook Connect
Hot off the heels of rival MySpace announcing it will connect profile content with other sites, Facebook reveals its own plan for exporting data to other Web sites.
• APIs for the social Web
• Facebook to lift friends cap
Adobe says Photoshop Express glitch fixed
The software maker says it has fixed a bug that delayed an update to the free, Web-based photo editing tool. The planned updates are now available.
(Posted in Beyond Binary by Ina Fried)
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Motorola: The evolving mobile Internet 
Video: A snake-inspired robot
Images: Run your car on tequila (sort of)
