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August 30, 2007 10:28 AM PDT

Sony to shut down Connect music store

Posted by Greg Sandoval
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Apple can breathe a sigh of relief as word came on Thursday that Sony plans to close its music store, Connect, sometime after March 2008.

Apple's iTunes, was never actually threatened by Sony's misguided download service, of course. The company's attempt to compete in the digital music market was from the start marked by glitchy software and disinterested consumers.

Sony claims the reason it scrapped Connect is that the company has "widened its digital music environment" to support Windows Media. But the story of how Connect was doomed from the start is well chronicled.

The project was self-sabotaged by politicking and infighting on the Connect development team.

When Sony launched Connect, the software was so buggy that the company resorted to telling frustrated customers to go back to using pre-Connect software, SonicStage. Sony's U.S. operations went so far as to refuse releasing Connect.

After a failed attempt to patch all the software problems, Sony, which once ruled mobile music with its ubiquitous Walkman, gave up developing Connect's software after April 2006. Connect at that point was essentially dead.

For Connect customers, Sony told them to archive their current music libraries by moving them to disc. Other questions about the closure are answered here.

Greg Sandoval covers media and digital entertainment for CNET News. He is a former reporter for The Washington Post and the Los Angeles Times. E-mail Greg.
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Add a Comment (Log in or register) 5 comments
Somehow I doubt...
by DraconumPB August 30, 2007 12:44 PM PDT
...that Apple had to wait until now to breathe a sigh of relief.

While I'm no fan of Apple for the most part, I'm no Sony fan either, so I can't say I mind. Personally I wouldn't mind if Sony goes belly-up in the games arena, too. Sony is more arrogant than just about anybody else (Apple, Microsoft, etc. included, if you ask me) and they really deserve to have things suck for awhile (forever).

It's a far-fetched desire, but I hope someday to be reading this story about iTunes.... bah. (Kinda sucks to know that when I get around to releasing an album, the most prominent/lucrative digital outlet will probably have to be a DRM'd shop. Oh well.)

I'unno, I just don't think that iTunes is the ultimate evolution of the online music outlet, and if it is, I'm going to die a sad man.
Reply to this comment
learn to spell
by G|Net August 30, 2007 1:41 PM PDT
"Sony claims the reason it scraped Connect is...."

Hmmm... perhaps you meant to say 'scrapped'?
Reply to this comment
I'm an idiot, Sony is arrogant
by romanom August 31, 2007 8:06 AM PDT
It seems I now have a NW-S203F Sony player that is incapable of playing new music once the store closes.

Oh yeah, I forgot, I can still use DRM-free music...as soon as we get any.

Sony stinks and is, as said in another response, arrogant...I will never buy or recommend a Sony product again.
Reply to this comment
What about Connect store for Sony Reader? (eBooks)
by dotmike September 1, 2007 5:49 PM PDT
I assume this will live on?
Reply to this comment
Sony has great engineering, atrocious marketing
by dotmike September 1, 2007 5:53 PM PDT
I still love Sony products. They are generally the best of breed.

But the way they leave the lab and enter the market is a big
problem.
Reply to this comment
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