AT&T Tech Support 360Another Blackberry outage
Reports of users being temporarily cut off from BlackBerry service have been popping up on the Web.
BlackBerry users who are also customers of Sprint, T-Mobile and Verizon complained of slow e-mail or completely interrupted mobile data service. Corporate customers of Research In Motion did not seem to be affected.
Silicon Alley Insider got this statement from RIM: "Some customers using BlackBerry Internet Service experienced a delay this afternoon in sending or receiving e-mail. The issue has since been resolved and no messages were lost. RIM continues to investigate the matter. Service for BlackBerry Enterprise Server customers was not impacted. RIM apologizes to customers for any inconvenience."
Most RIM customers will remember the massive system outage in April that shut down their mobile e-mail service for several hours. The problem was blamed on a software upgrade, and CEO Jim Balsillie subsequently promised during an interview with eWeek that a similar glitch would never happen again.
Oops.
Erica Ogg is a CNET News reporter who writes about consumer electronics and PCs, mostly as chief correspondent for Crave. She's also one of the hosts of CNET News' Daily Podcast. In her non-work life, she's a history geek, a loyal Dodgers fan, and a mac-and-cheese connoisseur. E-mail Erica.
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today and its still down!!!!!
However in the past, when an outage has occurred, I've found it necessary to pull the BB battery for a couple seconds then reinsert it so the device can totally reset itself.
enterprise....
between the RIM outages and the WGA outages, how can anyone
justify the "real enterprise" solutions out there and yet question
newer products?
guess i will have to muddle through with with shiny "toy" Macs
and iPhone. which are all working just fine thanks....
around about the iPhone. I think the real device that is ready for
the enterprise is one that supports many pop imap email servers
and is not limited to a legacy infrastructure.