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May 19, 2008 3:43 PM PDT

Best Buy challenges FCC over analog TV sales penalty

Posted by Erica Ogg
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The Federal Communications Commission says Best Buy and other retailers must pay more than $3 million in fines for selling analog TVs without labels that explain the sets won't work after the digital TV switchover next February.

In a 41-page legal document filed last week (and dug up by Ars Technica), Best Buy essentially says, "Oh yeah? Make us."

There have been many bumps along the way to the February 2009 switch to all-digital TV in the U.S. The FCC is spearheading the transition and has established deadlines to help it along. Best Buy alone was fined $280,000 after FCC enforcement agents found analog TVs for sale in the store without this label, which the commission had previously decreed should be attached to all TVs without a digital tuner:

This television receiver has only an analog broadcast tuner and will require a converter box after February 17, 2009, to receive over-the-air broadcasts with an antenna because of the nation's transition to digital broadcasting. Analog-only TVs should continue to work as before with cable and satellite TV services, gaming consoles, VCRs, DVD players, and similar products. For more information, call the Federal Communications Commission at 1-888-225-5322 (TTY: 1-888-835-5322) or visit the Commission's digital television Web site at: www.dtv.gov.

Best Buy and other retailers like Sears, Wal-Mart Stores, and CompUSA were found to be in violation of these rules. But were the rules enforceable in the first place? That's where it gets a bit sticky.

Instead of paying the measly fine, Best Buy responded in meticulous detail to the FCC's Notice of Apparent Liability, issued last month. Here's a summary of the retailer's five main points on why it believes it doesn't have to pay a cent.

1. You can't make us label anything
Best Buy's attorneys point out that never before has the commission had jurisdiction over retailers, and twice before when it tried to, an appellate court invalidated it.

2. We didn't do it on purpose
The FCC accused Best Buy of purposely selling analog TVs without labels. Best Buy says that's not true, details its efforts to comply, and says the burden should be on the FCC to prove the intention of the retailer.

3. We tried our best
Best Buy details the steps it took to ensure the right boxes were labeled, but admits that it was difficult to determine which boxes needed them. Products with similar model numbers sometimes made it hard to figure out which had just an analog tuner and which had an analog and a digital tuner.

4. Your agents messed up
The retailer points out that some violations pointed out by FCC enforcement agents were just wrong. It does so to point out to the FCC that it's not accusing the commission of purposely making errors, so the FCC shouldn't accuse Best Buy of the same. Also, Best Buy is trying to show how difficult the process is of determining which boxes need labels.

5. You didn't go about this the right way
Best Buy quibbles with the process with which the Notice of Apparent Liability was carried out. It says that it didn't get public comment on the retail Labeling Rule, and also calls the NAL "procedurally invalid" because it wasn't give enough notice of its violation or time to respond.

The amount of money ($280,000) is so small that the retailer is likely not concerned about the fine. Rather, it's trying to make a point about the reach of the FCC's arm in handling the DTV transition.

The outcome will turn on what an appellate court has to say about this. And though Best Buy has a fairly good case, it's a tough call as to how it will turn out, according to Barbara Esbin, senior fellow and director of The Center for Communications and Competition Policy at the Progress and Freedom Foundation.

"There is no law that says the FCC had jurisdiction to promulgate and enforce a labeling rule," she said in an interview. "But the FCC doesn't claim it has express authorization."

What the agency relies on to regulate labeling by retailers is the same as used in the regulation of cable television services back in the 1960s.

"The FCC relied on this doctrine that it has some regulatory authority that is not expressly given, but is in the subject matter of the authority it has over wire and radio communication devices and reasonably ancillary to its express jurisdiction over that entity and its equipment," according to Esbin.

Indeed, when asked to cite the statute giving it authority to regulate retailers' labeling, an FCC spokeswoman pointed to the Code of Federal Regulations that govern the FCC, but are not laws.

"I can't say Best Buy has a slam dunk argument, but they have reasonably good claims," said Esbin. "The labeling rule imposed on retailers rather than on manufacturers are not reasonably ancillary to express jurisdiction."

Besides that, Best Buy (along with other retailers) appears to have gone way out of its way to comply with the FCC on the transition. Best Buy, for instance, was the first retailer to stop selling analog TVs last fall--and from a look at its argument, like a straight-A student who gets criticized by overly demanding parents for getting a B in math, it just wants a break, and maybe, the benefit of the doubt.

Despite that, the FCC probably isn't going to let this one go, so stay tuned.

Erica Ogg is a CNET News reporter who writes about consumer electronics and PCs, mostly as chief correspondent for Crave. She's also one of the hosts of CNET News' Daily Podcast. In her non-work life, she's a history geek, a loyal Dodgers fan, and a mac-and-cheese connoisseur. E-mail Erica.
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Add a Comment (Log in or register) 17 comments
by verice May 19, 2008 4:43 PM PDT
ok, Best Buy ought to be ashamed of themselves for this reponse:

3. We tried our best -- Best Buy details the steps it took to ensure the right boxes were labeled, but admits that it was difficult to determine which boxes needed them. Products with similar model numbers sometimes made it hard to figure out which had just an analog tuner and which had an analog and a digital tuner.

As far as the whole FCC fining retailers and whether or not they have/had the authority to do so, I don't know ..... but they ought to be fined just for the simple fact that they threw out the above response.
Reply to this comment
by amandachuck May 19, 2008 5:42 PM PDT
I'd agree, but it is true. A look at Sharp and Panasonic's websites last year made this crystal clear. Not only where model numbers one minor character off when they only had an analog tuner, but also there were other variations for big-box retailers vs. online retailers vs. warehouse retailers. It was very confusing, and people who worked at the stores couldn't tell you the difference between one model or the next.

I say shame on the MANUFACTURERS for trying to slip analog sets through by confusing customers and stores, when the digital tuner cost was minimal to begin with (and would have been lower had they adopted digital tuners across the board).
Reply to this comment
by Lerianis May 19, 2008 6:56 PM PDT
That is what should have been done, you are right. They should have adopted digital tuners AS SOON AS THEY CAME OUT.... but of course they have to put it off until the last minute.
by wolvesnthemist May 19, 2008 5:50 PM PDT
The FCC is just trying to fatten their wallets, that's all there is to it.
Reply to this comment
by JunkSiu May 19, 2008 6:00 PM PDT
Point 3... what kind of excuse is that, a retailer don't know their own products? Nice try.
Reply to this comment
by john55440 May 19, 2008 6:14 PM PDT
Best Buy never misses an opportunity to cheat it's customers. It's just one thing after another...
Reply to this comment
by seehunt May 19, 2008 6:26 PM PDT
There is a matter of public trust here that is not being considered.
If retailers are having problems with product identification, they need to bring pressure to
bear on the manufacturers to label the products for them. Look at what WalMart could do when it wanted RFID on product. Retailers, and manufacturers, get your act together, becasue if I can't trust you, I'll shop elsewhere!!!
Reply to this comment
by brianb102 May 19, 2008 6:29 PM PDT
FCC Enforcement agents? Do they really have nothing else better to do with their time?
Reply to this comment
by No Man May 19, 2008 6:59 PM PDT
I'm inclined to agree with Esbin on this one. The FCC's jurisdiction has always been confined to the manufacturers, not the retailers. The FCC has mandated all variety of labeling on products in the past - from interference warnings to safety notifications - and always the manufacturer's responsibility. If they were truly concerned about product labeling, they could have easily forced the manufacturers to make it so obvious on the boxes, literature, and advertisements that the retailers wouldn't have had any responsibility in it at all. Instead, they pandered to an industry that already stands to make millions from the analog to digital switch and tried to pin the blame on the retailers, making a few million of their own in fines along the way. If I were a conspiracy theorist, I might suspect that money exchanged hands somewhere in this absurdity.
Reply to this comment
by JCPayne May 19, 2008 7:57 PM PDT
Well Best Buy does have a point..... The FCC is not in charge of what stores can and can't sell and how they must or must not package. That's more the role of the Federal Trade Commission.
Reply to this comment
by hawk9858 May 20, 2008 4:54 AM PDT
Erica
I do have one question, will that rude behemouth known as Comcast be able to continue to charge me for a digital feed after 2/09 even though digital will be the only game in town at that point??
I've asked this of their wonderful Customer "Non"-Service and cannot get a straight answer from them, big surprise.
Reply to this comment
by gemsFamily May 20, 2008 5:51 AM PDT
The FCC should have contacted the television makers not the sellers. Enforcement should be at the manufacturer level as well, since it is the manufacturer who knows best what tuner is on the TV in the box.
Reply to this comment
by DragonStab May 20, 2008 5:53 AM PDT
I bet Comcast will instead start charging for providing an Analog feed to the poor saps who still have Analog Televisions. I think they may make more money that way since it's very possible there are still more Analog TV's out there hooked up to their system.
Reply to this comment
by rdupuy11 May 20, 2008 8:37 AM PDT
I think the most important part about this article, is that the FCC, despite having a losing case, will press it to the end, with countless appeals, re-issue of similar warnings in a mock attempt to comply, but in reality presenting the retailer with the same set of options or worse.

This is today's government. They have endless resources to spend on attorney's in the courtroom, and they press cases over and over again, and it becomes apparent after a while, that that was the intention all along. They have the power to bankrupt smaller companies, and cause biggers one's huge headaches. They don't need any express authority to do anything, they just have more money for lawyers, that is their basis of power.
Reply to this comment
by bwh1248 May 21, 2008 6:53 AM PDT
The FCC is in a no win situation. They are under tremendous pressure to make sure that this transition to DTV goes smoothly. A big part of what will be judged as success will be how many people unexpectedly end up with large paperweights in their entertainment centers on Feb. 9. So to prevent that problem, they feel they have to be extra diligent about making sure people aren't buying TV's now that they may not be able to use in 9 months. I'm as much a big-government hater as anyone, but in this case, I would say the FCC is doing what they feel is best for consumers.
Reply to this comment
by colclasure.t July 5, 2008 12:10 PM PDT
Looks like a nice fat class action lawsuit on behalf of cheated customers is in order.
Reply to this comment
by benjaminstraight July 20, 2008 2:04 PM PDT
Ok so they could have done more to notify customers.
Reply to this comment
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