Searching the city for Zune-friendly Wi-Fi
SAN FRANCISCO--One of the nice things about Microsoft's new Zune is that it can download or stream songs at a hot spot. The downside: the music player won't work at just any hot spot.
The big limit is that the Wi-Fi locale not only has to be free, but also of the variety that doesn't pop up a browser window before letting users online. That's because unlike the iPod Touch, the Zune has no browser.
To get a sense of just how big a limitation that was, I decided Wednesday to put on my sneakers and head all over town to see where I could and couldn't get new tunes. I was sure I would have better luck than when I went across town two years ago in search of another Zune.

Click on the picture above to see a larger map of all the Wi-Fi places CNET News checked out.
(Credit: Susan Dove/CNET News)I loaded up the Zune with a few albums and videos the night before. I also selected a few "channels"--essentially playlists programmed by others that get updated on a regular basis. Among the channels I included were Billboard's top Latin hits, as well as one programmed by KROQ--the LA-area radio station I listened to throughout high school.
Apparently, though, I hadn't synced the channels to the Zune, so I had to wait 45 minutes while it downloaded the 112 tracks over my home Wi-Fi connection.
I wrote a blog as the last of the KROQ channel made its way to my Zune. At 9:45 a.m., as the Violent Femmes' "Blister in the Sun" played in my headphones, I walked out the door, and headed to my first stop--the independent Nervous Dog Coffee, one of my personal favorites. The Zune didn't immediately find any Wi-Fi.
Assured by the staff that indeed, there was free and unprotected Wi-Fi, I gave the Zune a reboot. I guessed correctly that you needed to hold down the left-most button while pressing down on its touchpad. Sure enough, that did the trick and I sat down with my chai and started reading that day's copy of The Wall Street Journal.
With nothing but depressing headlines about the financial meltdown, I decided I simply had to listen to R.E.M.'s "It's the End of the World as We Know It (and I Feel Fine)." So I downloaded that using the Zune Pass subscription graciously loaned by Microsoft, along with the player. (The 16GB player will set you back $199, while the Zune Pass costs $14.95 a month.)
With my new party trick working, I walked back up to the counter to show Joe Belen, the coffee shop's ever-jovial owner. I asked him to pick an artist and he opted for Tears for Fears. As I struggled to enter the name using the Zune's scrolling mechanism (it has no keyboard or touch screen) he quipped, "Is that too long? Should I pick Cher?"
I stopped entering keys after "tears for" and Zune offered me a choice of Tears for Fears and Tears for Beers. Within a few seconds Belen was listening to the band's album Mad World streaming over his cafe's Wi-Fi. "That's awesome," Belen said.
As I finished my drink and started to get ready to leave, I noticed a poster for Joan Baez's new album Day after Tomorrow. I started streaming a track and then absent-mindedly headed out the door. Because I was streaming the track, it stopped playing a few feet outside the coffee shop as I left Wi-Fi range.
I hopped on the 14 Mission bus, as I played a song from a CD in my collection ("Etz Chaim" by Blue Fringe). I checked for nearby Zunes on the bus, but I knew that was a long shot.
At 24th and Mission streets, I switched to the BART subway, but not before ducking into McDonald's--a spot I knew had Zune-friendly Wi-Fi. It took a minute to find the Wayport network, but the Zune connected on the first try and I started downloading Eddie Murphy's greatest comedy hits--another throwback to high school.
Eddie was going to take awhile so I popped the Journal back open and read an interesting article on Nathan Myhrvold and his Intellectual Ventures, as Blue Fringe continued to play in the background and Eddie headed toward my Zune. Fifteen minutes later, the tracks were all downloaded, and I headed downtown.
As Eddie Murphy did his James Brown impression, I walked into San Francisco's main library. The Zune easily found the unsecured "Sfpl-wireless" network, but was unable to connect. I decided to move on. I passed through a farmer's market and by the steps of City Hall without finding another Wi-Fi network.
Eddie was starting to bore me, so I switched to the Billboard Latin channel. Cuisillos de Arturo Macias' "Vive y Dejame Vivir" began playing. As I walked down Market Street, I realized I was starting to get hungry. I decided to head toward Westfield's San Francisco Shopping Centre, a recently remodeled mall that I knew had free Wi-Fi. As I entered, I searched for a signal. I was briefly hopeful after seeing the message "Connecting...Westfield."
That, however, was followed by the same error message I'd gotten at the public library. I decided to stick with the Latin channel already playing and headed downstairs to eat.
Taking a Zune into Apple territory
Two Diet Cokes and a Rubio's Wrapsalada later, I headed back on the Wi-Fi trail.
I had to try connecting at the Apple Store. I just had to. And besides, it was only a block away and I wanted to see the new iPods.
I walked in and stood next to the new Nanos, trying to attract as little attention as possible as I pulled out the Zune. It took a couple of tries, but it connected.
I didn't download anything. Just standing next to the new iPod Nanos and joining Apple's network felt rebellious enough. Even with my Zune successfully connected, though, I couldn't help but look wistfully at the iPod Touches. (I lost my personal one in January.)
From the Apple Store, I headed farther downtown and decided to try for a connection at the Coffee Bean and Tea Leaf, though I knew it was a no-go. Coffee Bean--another Southern California export--is my favorite of the chain coffee spots and does have free Wi-Fi, but you typically have to enter a code and click yes to its terms and conditions via a browser before the bits start flowing.
At this point, my battery was running low, so I decided to duck into the office and file a quick blog. I could charge the Zune in the office, but had no luck connecting it to Wi-Fi. CNET has a public Wi-Fi network, but it also has a browser interrupt requiring users to agree to its rules.
After recharging my batteries, and the Zune's, I headed out to Union Square. The foggy morning had given way to a perfectly sunny afternoon and I was looking forward to spending the rest of the day basking in the sun and palm trees, watching the tourists, and streaming some music.
Unfortunately, when I got to Union Square, I was unable to get on to the free Wi-Fi that permeates the outdoor area in the San Francisco shopping district. After triple-checking that I couldn't get on, I headed to the Fillmore district, an area known for both its jazz music and its abundant coffee shops.
I struck out at three places--another Coffee Bean, Peet's, and The Grove, a popular hangout for laptops and their caffeine-addicted owners. I did finally find one Zune-friendly spot. The Royal Ground Coffee on Fillmore had Wi-Fi that was free and open.
Somewhat exhausted, I clicked "music," and then "shuffle all," and decided my quest had come to an end.
During her years at CNET News, Ina Fried has changed beats several times, changed genders once, and covered both of the Pirates of Silicon Valley. These days, most of her attention is focused on Microsoft. E-mail Ina.
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***Zune?
-Ina
This article would be much more instructive if you had then taken an iPod Touch out for a walk along the same route and reported on your WiFi experiences including finding and purchasing music along the way. I suspect the experience would clearly reveal why the iPod Touch remains desirable while the Zune collects dust on store shelves. While the Zune approach to finding and "purchasing" music sounds good on paper, it needs comparison with the iTunes/iPod Touch model on the ground for its real world advantages and disadvantages to become apparent.
If you still want to appeal to the few, may I suggest your next article is writing about the Atari ST.
He got the player as a promo to try out the service and blog about it. So he tried out the player and the service and bloged about it. He didn't just find the spots that worked well, he actually did some real work on it, to figure out how well the concept worked in the Bay area.
Geesh.
I am just surprised that this is front page "news" on cnet...
"Of course I didn't read the article."
Then why do you expect people to read your comments?
To kbellve: why not see if there's anything to the Zune's Wi-Fi capabilities? If it doesn't appeal to you, why did you even bother to care to comment? Hell, Ferraris probably make up less than one ten thousandth of a percent of all new car sales each year, yet every frickin' auto mag will drop everything just to blather all over one. To that 3% of all MP3 player users that went Zune, this article is probably godsend. Besides, everyone and their mother writes about and reports on iPods, including CNET. Just because your hatred for MSFT has your undies in a bunch doesn't mean that this isn't interesting--however morbid--to others.
The iTunes Store isn't the only avenue to get music. You like KROQ? I listen to KROQ with the AOL Radio app. Likewise, you can use Pandora, FlyCast (for Shoutcast streams), and Simplify Media (the latter streams from your computer's iTunes library).
A more interesting article would have been to take both the Zune and the iPod touch on the same roadtrip and compare overall usability plus wireless performance.
Oh, and The Grove has a paid network. It's not free.
and AppleRocks, its obvious your an apple fanboy. go play on one of your pages, why don't you?
Microsoft has sold over 2 million Zunes to date so I expect that many of the sharing features will become a more usable feature as time goes by.. As far as usability goes, the Zune has always gotten high marks and every article I have read on the new firmware and Zune 3.0 software upgrade states that Zune has surpassed IPod in interface design and the the New Mix view blows the IPod Genius feature away. It has always had an FM tuner built in and now sports a download feature for any song you hear on any radio station.
To be fair, Apple still has the lead in colors, variety of models, and in the IPod Touch models case, features and usability. But look at the price and hardware comparison for each companies top models:
IPod Touch
8GB $229
16GB $299
32GB $399
Zune
80GB $229
120GB $249
Look how much more memory space you get at the price points. Microsoft has come a long way in 3 releases and many people are very pleasantly surprised by the amazing array of well thought out features when they actually do a IPod and Zune comparison.
How's the wifi on your Ipod classic working for you?
Oh, that's right, it doesn't have wifi, and therefore really isn't worth a mention in this comparison.
I'd much prefer a Zune to a Classic at this point. Itunes is the biggest detractor from iPod's IMO. Maybe it works great on Mac's, but it's caused me nothing but trouble, when all I want to do is just get my music onto the device.
Anyway, give me an iPod over a Zune any day of the week. The Classic has the same capacity, only with better battery life and a more compelling interface, for me at least. The nano has a bigger, better display, better battery life, more colors, an equalizer, and the shake-to-shuffle feature, a nice little gimmicky feature. There is no Zune equivalent to the Shuffle or Touch, so I'll just leave those by themselves. Every iPod has Genius, which is nice.
Please ignore the anti-Zune people!
Can't you guys come to grips with the idea that some of us aren't going to follow the crowd blindly. That maybe there are good reasons to look at the competition. That maybe the IPod doesn't stack up as well as it use to. That maybe life has taught us some good leasons like being different is a good thing, that blindly following others could possibly make you happy, or provide lots of reasons for regfet.
Sort of like all the anger that has been displayed over the recent bondoggles that Apple has unleased on unsuspecting consumers recently. Try now to imagine yourself in a world where you apply yourself more and rise up to a higher calling.
iPod classic
120GB $249
Zune
80GB $230
120GB $250
iPod Nano
8GB $149
16GB $199
Zune
4GB $130
8GB $150
16GB $200
iPod Shuffle
1GB $49
2GB $69
Zune
-no comparable product
IPod Touch
8GB $229
16GB $299
32GB $399
Zune
-no comparable product
You say, "Look how much more memory space you get at the price points." I'm looking. Your whole post looks like pre-paid astroturfing. If you're not being paid, you should be.
P.S. All you people who just talk **** about the zune because you are uneducated about it, Enjoy paying $.99 for every song you download, while i stream and download unlimited for $15....
If you take the time to read sentence two in Ina's article, you will note that her article is making a comparison with an IPod Touch because it has a browser which enables logging in and accepting user agreements. She goes on by saying she has decided to see how big Zune's WiFi limitation is compared to the IPod Touch.
Since that is the criteria she uses that's the criteria I used. However, I acknowledged the fact that Apple still has the lead in colors and models. Yet these models do not have WiFi capability which was what this article was all about. The fact that Microsoft is taking a different approach on features makes a perfect apples to apples comparison impossible.
I believe each persons personal feature preferences will help them decide which product works best for them. As I stated earlier, the new Zune's stack up very well with the IPod (all models) and I believe upon closer inspection there will be an increasing number of people choosing to own a Zune.
Comparing it to an iPod Touch? Ridiculous, but since some insist let's talk about subscription music. Oh, no subscription music for iPods. That's right, it really doesn't matter since studies show that most iPod users are content to not get their music off the iTunes. Otherwise, there would be an iPod subscription service. Until iPod gets a subscription service, it's pointless to compare the Zune's wi-fi features with any of those devices. --mark d.
Zune haters give it up - why so challenged by our not buying iPods? I sure don't have a problem with you buying yours and I'm loving my Zune. Can't we all just enjoy our differences and hope that competition brings out the best in both of our mp3 player choices?
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by Drezen
September 23, 2008 7:55 AM PDT
- "One day I did see someone with a Zune and they were holding it in a way that looked like they were trying to hide it from anyone else to see...like they were embarrassed they didn't have an iPod. "
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See all 42 Comments >>Did it occur to you that they may actually have been trying to avoid getting mugged?
I've installed the 3.0 update and noticed another incremental improvement in the software, which was actually in a good working state already following the previous update. It does like to 'nanny' the user to an extent, which takes some getting used to, but on the whole I find it a more streamlined package than iTunes, which looks after itself with very minimal input from me. I rip a CD and the mp3s are automatically added to the library, my podcasts manage themselves and when I charge the Zune it syncs automatically via WiFi.
Of course, the new roaming WiFi feature is of no use to users outside North America, as we can't access Zune Marketplace yet. The battery life isn't fantastic, but it's not short enough for me to find it an issue like I do with my Treo. I make sure I switch off WiFi when I'm out of the house though, as it eats up the battery quite noticably and the chances of me running into another Zune user are remote anyway.