September 27, 2007 3:11 PM PDT

Owners of unlocked iPhones hosed by software update

Well, you can't say they didn't warn you.

Apple released an update for the iPhone on Thursday that brings the Wi-Fi Music Store to the device, as well as several security fixes and enhanced features. But, as expected, it also turns iPhones that were unlocked to run on cellular networks other than AT&T's into little more than emergency call boxes.

Macworld reported two iPhones in its office with SIM (subscriber identity module) hacks did not work after the update was installed. A message prompted the phone's owner to install "an unlocked and valid SIM card" before the phone could be completely activated. It's almost like the phone was in the same pre-activation limbo stage that frustrated many iPhone users waiting for activation the first weekend the device went on sale.

Gizmodo is reporting that both the original SIM cards as well as new SIM cards from AT&T won't work in iPhones that had been activated with the original SIM card, then unlocked from the network. That could present a huge problem for iPhone owners who thought they could get around the reactivation process by getting a new AT&T SIM card.

Other reports are trickling in of similar experiences. It appears that those who downloaded the "jailbreaking" software application that lets you install third-party software aren't running into the same problems if they are still using AT&T's network. However, they are reporting that their third-party applications have vanished upon reactivation.

Did you hack your iPhone, and have you had similar problems after installing the latest update? Let us know.

Apple gave hacked iPhone owners another warning that they might have trouble with the latest software update, and many did.

(Credit: Apple)
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Add a Comment (Log in or register) 214 comments (Page 1 of 5)
OK Apple fans, tell the truth...
by jeffreylebowskijr September 27, 2007 3:33 PM PDT
If big bad ol' Microsoft did something like this, you'd all be crying foul, right? For the record, I like both Apple & Microsoft products, but I find it interesting that there's so little outcry when Apple "patches" something that breaks it for a lot of folks. Just sayin'
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iSuck!
by jimmyhoops September 27, 2007 3:34 PM PDT
Sucks for unlocked phone users who need to update their software. But I'm sure there are already hackers working on the latest 'update'. This is one thing that I have hated about all crApple products since day 1. They are entirely too proprietary in thier software applications and this translates into living in the world created by Apple or not at all. Personally I won't buy an iPhone for these reasons or until thier network capabilties excel beyond all others. Sorry Apple...no sale here!
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Apple didn't break it...
by MadKiwi September 27, 2007 3:38 PM PDT
... the users did. By hacking their phones they deliberately broke the software licence they agreed to when buying the phone. I have difficulty finding any sympathy for them now that their phones no longer work in their hacked state.
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Apple are control freaks...
by john55440 September 27, 2007 3:49 PM PDT
Apple is all about unilaterally deciding what customers can/can't do. They like their products closed and controlled.
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Didn't they warn you?
by Nodack September 27, 2007 3:50 PM PDT
Apple doosn't want their iPhones to be unlocked. They have agreements with AT&T and now European companies for exclusive use. Apple didn't invent this phenomenon. In my area I had to go to Cingular to get the Treo I wanted and the Black razor my wife wanted. Apple has made it abundantly clear that they will do everything in their power to stop their iPhones from being hacked. "Owners of unlocked iPhones hosed by software update," No duh.
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Wow, permenantly? Thanks Steve!
by close5828 September 27, 2007 4:07 PM PDT
Glad I returned mine and got a Blackberry.
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Two questions for Apple bashers
by sbwinn September 27, 2007 4:18 PM PDT
1) Exactly what GSM networks have you been using your hacked iPhone on? Sprint? Verizon? They are both CDMA2000. AT&T is the only large GSM network in the US. If you are getting GSM through another carrier they are probably getting it from AT&T and their data plan probably costs more. 2) Have you hacked your Xbox lately? Microsoft goes to extraordinary lengths to make sure you can't do anything out of the ordinary with their consumer electronics. You can install Linux on an iPod but not your Xbox. For a carrier (like AT&T) to have initial exclusive access to a particular phone (like the iPhone) is standard business practice (see Treo 650, LG Chocolate, etc). Nearly all of the high demand phones start out that way.
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No sympathy...
by gefitz September 27, 2007 4:25 PM PDT
First of all- "WAH! I PAID THREE MILLION DOLLARS FOR MY NEETO THINGY, I WANT IT TO WORK HOW I WANT IT TO WORK!" Get over it and find something better to do, or just grab another three million dollars and buy another one, sucker. Second of all - If you did "sidegrade" your iPhone, you should have been smart enough to realize that Apple's products all check into the mothership at some point, and at that point you'd be hosed... No sympathy. If you want flexibility, you know where to get it, and that certainly isn't with Apple.
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why am i not suprised
by boltthrower55 September 27, 2007 4:27 PM PDT
so here's my question When does Apple get the monopoly suit slapped against them?
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Not a big deal.
by overmonk September 27, 2007 4:31 PM PDT
This is not a big deal, and Mac users know it. They hacked it once. They'll hack it again. I use an ipod and my Mom has a macbook pro she bought on my recommendation - I'm indebted to MS for my job, so I use their products quite a lot. Microsoft users expect, largely, to have eve3rything handed to them exactly the way they want it. Mac users will start tweaking their brand new Mac just as soon as it powers up to get it the way they want it. Mac users aren't up in arms for a few good reasons. 1. They hacked it once, and it didn't take that long, and they have an update to reverse engineer against. 2. Not every iPhone user unlocked their phones - I bet fewer than 10000 did it. That's a drop in the pond - barely audible on the world stage. 3. They secretly love it - they made a HUGE corporation flinch, and the game is ON. Sure, it's a brick for now, but not forever.
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