January 24, 2008 12:51 PM PST

Report: iPhones piling up at AT&T stores

Is demand for the iPhone in America already starting to wane?

AT&T, the exclusive American carrier of the iPhone, activated just 900,000 iPhones during the fourth quarter, the company revealed during its earnings conference call Thursday. It wrapped up the year with "just at or slightly under 2 million iPhone customers," according to company executives.

Apple announced at Macworld that it has sold 4 million iPhones through the middle of January, and Toni Sacconaghi, a financial analyst with Sanford C. Bernstein, thinks the gap between the figures means that Apple might have a demand problem. He released a research note Thursday after AT&T's earnings saying that the carrier's figures imply that an awful lot of inventory is building up at Apple's channel partners.

Are people getting tired of the iPhone, or just holding out for iPhone 2.0?

(Credit: CNET Networks)

"We believe the data points to a significant amount of iPhone channel inventory...This is negative in two ways: (1) it indicates end-user demand for iPhone is lower than many investors may think based on Apple's sales figure; and (2) it points to slower iPhone sales in the current quarter, since much of this inventory is likely to be drawn down," Sacconaghi wrote in his report.

Let's walk through the theory. Apple said on Tuesday that it sold 3.7 million iPhones in 2007. But AT&T said Thursday that it ended 2007 with around 2 million iPhone customers.

One huge difference between the third quarter and the fourth--other than the temperature--was that the iPhone became available for sale in the U.K., Germany, and France through other carriers. But even the most optimistic estimates for iPhone sales in Europe didn't come within shouting distance of 1.7 million units. O2, the exclusive iPhone carrier in the U.K., has said it expects to have sold 200,000 iPhones by around this time, and France's Orange and Germany's T-Mobile were expected to sell about 100,000 units each in 2007.

So that leaves 1.3 million iPhones to find. (Sacconaghi only estimates European sales at 350,000, so he uses 1.4 million.) The first theory would be that iPhone unlocking is rampant.

But how is that possible? The Great iPhone Hack settled into a bit of a stalemate with the release of the 1.1.2 firmware. On the day the iPhone was released in the U.K. and Germany, Apple released the 1.1.2 firmware upgrade for older iPhone users but included an updated version of the iPhone's bootloader--which loads software from storage--on all new iPhones that made unlocking the phone to run on other networks much, much harder and virtually impossible through software.

After venturing a guess in October that as many as 250,000 iPhones had been purchased with the intention of unlocking, Apple Chief Operating Officer Tim Cook declined to make an estimate this time around, saying the company didn't have a reliable way of estimating the total. According to Sacconaghi, even if you assume 20 percent of all iPhones purchased in 2007 were bought with the intention of unlocking--which was Cook's rough estimate in October--that still leaves 670,000 iPhones unaccounted for in 2007. Where are they?

Apparently, they're on a shelf somewhere. "Excluding Apple's own stores, there are about 4,400 total iPhone distribution points worldwide, suggesting each had more than 150 units of channel inventory at the beginning of this year. We believe channel inventory likely built even more in the first few weeks of 2008, given Apple continued to ship iPhones at a high run rate," Sacconaghi wrote.

Apple still expects to sell 10 million iPhones during 2008. It can easily do that with launches in Asia and other European countries, a new 3G model, a price cut, significant new applications delivered in February alongside the release of the software developer's kit, or all of those factors. It's not hard to imagine that a lot of people are waiting for a faster iPhone.

But it is hard to believe the iPhone phenomenon might already be subsiding in the U.S. after just six months, although Wall Street is clearly worried about Apple this week despite soaring Mac shipments and an excellent holiday quarter. Apple's stock has lost 15 percent of its value this week. Granted, it was a bad week for lots of companies, but even in the face of a broader rally Wednesday and Thursday, the stock continued to shed value Thursday.

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Add a Comment (Log in or register) 108 comments (Page 1 of 5)
Why I don't own an iPhone
by ittesi259 January 24, 2008 1:18 PM PST
It has nothing to do with the hardware, though I would prefer 3G...and everything to do with that I think AT$T's plans for the service are horrendously overpriced. 450 minutes for 60 bucks? I know that includes data...but only 200 SMS messages? HELLO THIS IS A PHONE.
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waiting on exchange integration
by jumanji98 January 24, 2008 1:22 PM PST
i know they have imap for exchange, but until it has full exchange integration, i'm not jumping onboard. i do hate that the plans are expensive also.
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I expect to apple shares to fall further
by oludir January 24, 2008 1:28 PM PST
Can you imagine Microsoft Shares trading at 33.25 and Apple Inc at 135.25. On which rational world is Apple worth 4 times microsoft(a very very very simple view). Its time share prices reflect company fundamentals.
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European Sales
by sapporobaby January 24, 2008 1:41 PM PST
The slower European sells could be contributed to Europeans being more "mobile savvy" than their American counter-parts. If you take the basic Nokia phone and compare it side by side with an iPhone, the iPhone loses in just about every category. If the UI were stripped away, the iPhone would reveal itself to be a 3 to 4 year old phone and many to most Europeans know this. Why buy yesterdays technology? Buy an iPod Touch, BluEye kit, and you have, instant iPhone.
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Waiting...
by JKM808 January 24, 2008 1:56 PM PST
I for one am waiting on a 3G version AND lower prices. I'm sure there are others like me out there...
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phenomena do fade
by wylbur January 24, 2008 2:01 PM PST
The iPhone phenomenon was never quite as big as hoped for and it is possible that it could fade as other phones catch up (and many were all ready there) and as many iPhone users have admitted that the touch screen is not great for e-mail. It could also be that the AT&T produced commercials (which Apple required them to make) were dilutive to the brand-- I am sure Jobs regrets having AT&T make commercials for his product now because they were way off the brand image he has been cultivating.
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Bad math...
by coutch January 24, 2008 2:05 PM PST
ATT does not include customers like me that were already using ATT cell service and just switched to an iPhone, ergo - that is where the "other" iPhone sales are. Very poor reporting by your staff. Shame on you for trying to "make news" rather than reporting news!
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Waiting for...
by jsheaney January 24, 2008 2:12 PM PST
I'm just waiting for more storage. 8 Gigs just isn't enough. I think they would have had me if they bumped it up to 16 to match the iTouch.
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if the product was more complete...
by jediman98 January 24, 2008 2:14 PM PST
I know that 3G iphones will use more power and that only roughly about 10% of at&t's network runs 3G...but if I am to spend that much for a phone than I would like it to be more complete, with more indepth features. The iPhone is great and the idea is awesome, but when the demand lowers and people point out flaws about the device, maybe Apple should listen to potential customers and their needs...
Reply to this comment
I agree!
by bignumone January 24, 2008 2:27 PM PST
Listen to this person, Steve. Listen to your customers, or watch Apple wither back to what it was....irrelevant.
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  • At the start of the 21st century, there's no tech outfit more influential than Apple. CNET News.com's Tom Krazit will attempt to make sense of the rumors, hype, products, and people that will shape the future of the company. But Apple's not the only game in town, as the established cell phone companies strike back against the iPhone, and chipmakers try to figure out how to move past PCs and slip into a little something more comfortable.
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