April 29, 2008 10:20 AM PDT

XP update delayed over glitch

Microsoft on Tuesday said it is delaying the release of Windows XP Service Pack 3 because of a newly uncovered glitch.

The software maker said there is a "compatibility issue" between the XP service pack and Microsoft Dynamics Retail Management System, a retail chain management program for small and midsize businesses.

Microsoft finalized the code for Windows XP SP3 last week and had planned to make it broadly available starting Tuesday.

"In order to make sure customers have the best possible experience, we have decided to delay releasing Windows XP SP3 to Windows Update and Microsoft Download Center," the company said in a statement.

The glitch also exists between Microsoft Dynamics RMS and Windows Vista Service Pack 1, though that product has already been broadly released. Microsoft started pushing out Vista SP1 last week via Automatic Updates.

"To help protect our customers, we plan to put filtering in place shortly to prevent Windows Update from offering both service packs to systems running Microsoft Dynamics RMS," Microsoft said. "Once filtering is in place, we expect to release Windows XP SP3 to Windows Update and Download Center."

Microsoft advised those running Microsoft Dynamics RMS to not install either service pack. The company said a "fix is currently in testing and will be available as soon as that process is complete."

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Add a Comment (Log in or register) 117 comments (Page 1 of 2)
MSFT better treat XP with kid gloves...
by Penguinisto April 29, 2008 11:22 AM PDT
...because XP seems to be the only thing keeping MSFT from imploding entirely. I mean, with Microsoft reporting that sales of Windows fell by (get this) 24% from this quarter last year? Windows is one of the two big products that keep MSFT afloat (the other being Office and associated apps). Obviously Vista is a massive flop, and XP seems to be the best, last hope for MSFT's Windows division. (evidence: http://news.yahoo.com/s/usatoday/20080425/tc_usatoday/microsoftquarterlyincomefallsitmayaffectyahoobid;_ylt=AnkFE5Qo10hThOTChbwupBis0NUE ... I'm sure you can find it elsewhere too). Long-term? They may want to jettison Vista post-haste, and do what they can to keep XP alive and their next version at least somewhat usable. /P
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Let me start the LINUX is better thread here...
by JesseThe April 29, 2008 11:25 AM PDT
Could NOT resist: Lets start it: This problem does not happens in Linux! By the Way, OpenOffice is better too ;-)
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If it breaks their own stuff...
by amadensor April 29, 2008 11:29 AM PDT
How many third part applications will cease to work after installing SP3? I think I will wait a while.
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Other Than Package Manager Breaking All The Time
by Stating April 29, 2008 11:49 AM PDT
Linux is clearly superior, other than the fact that in Ubuntu's latest release the package manager keeps breaking. It's a joy to keep running ap-get update and install. It's like being back to Windows 3.1. As for Open Office, the package manager complained because there was an unmet dependency on another piece of software. The manager decided to install that as the #4 update, behind Open Office, which required it FIRST! Pure genius.
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Windows
by AppleRocks1963 April 29, 2008 11:55 AM PDT
has been one gigantic glitch for about 20+ years.
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lol
by macoverdose_dot_com April 29, 2008 12:13 PM PDT
they are ridiculous
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Not surprised about RMS..
by daftkey April 29, 2008 1:39 PM PDT
As with a good portion of the Dynamics software, RMS is, I think, coded using Dexterity. It's pretty ancient, and while pretty robust, it also shows a bit of stiffness in the joints these days.
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Free lunch
by NewEnglander April 29, 2008 2:38 PM PDT
Even though there is supposedly no such thing, I just won one. A PC-head friend {I am a Mac-head} said he'd buy me lunch if Microsoft's 'last XP-hurrah' didn't work out. I know better. That's why I'm a Mac-head.
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I'm surprised
by outsdr April 29, 2008 3:48 PM PDT
Considering how complex operating system software is for ANY platform, I'm surprised that this sort of thing doesn't happen more often. But it's nice to see Microsoft delaying the service pack until there is a fix, instead of promising a patch at a later date. This is an action I'd like to see more often amongst software companies of all genres and application.
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was looking forward to it
by AvenGinG_AnGeL April 30, 2008 12:34 AM PDT
had been using the latest release candidate with no problem. at least they're not being stupid about it and looking out for the consumers. on a side note it's amazing the sheer volume of OS bigots on this site that feel the need to tout their OS of choice and insult MS. the article is about the delay of the service pack not your Mac or Linux is perfect rant.
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