February 2, 2007 10:46 AM PST

Apple to Windows iTunes users: Don't install Vista yet

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Apple has warned Windows users running its iTunes software that they should wait for its next update before upgrading their PCs to Microsoft's new Windows Vista operating system.

The Cupertino, Calif.-based company cited a variety of compatibility issues that may cause friction between the media player software, its accompanying iPod player, and Vista. Among these problems is an inability to play music or video purchased from the iTunes Store, problems synchronizing address book contact and calendar functions, and slowed runtime. Additionally, there is a chance that plugging an iPod into a computer running Vista may corrupt the device.

Windows Vista, Microsoft's first new operating system in five years, was launched last week to consumers and is now standard on most new PCs from computer manufacturers. The enterprise version of Vista has been used by businesses since November.

The problems may not affect all Windows users, according to Apple, but they are serious enough that the company does not recommend that PC owners install Vista just yet. Within the next few weeks, Apple plans to release a new version of its iTunes software that was designed primarily to address the Vista compatibility issues; when the release is available, the synchronization issues should disappear. For the time being, a special support page is available.

According to a company statement provided by Apple spokesman Derick Mains, "Although iTunes 7.0.2 may work with Windows Vista on many typical PCs, Apple is aware of some known compatibility issues and recommends that iTunes customers wait to upgrade to Windows Vista until after the next release of iTunes, which will be available in the next few weeks." Apple declined further comment.

Add a Comment (Log in or register) 126 comments (Showing first 20 comments)
Sleazy...
by FutureGuy February 2, 2007 11:14 AM PST
.. Apple is asking us not to upgrade to Vista while playing one of those stupid "I am a Mac" commercial on the upper right hand corner. Typical Apple!!!
If this was MS talking about the next Mac release we would have seen Mac fanboys spitting venom.
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Figures
by mf193 February 2, 2007 11:14 AM PST
Why am i not surprised?

And now I'll leave you...the good people of CNet to determine who i am insulting here.
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Plenty of time with only beta drivers from Creative
by TheGraveDigger February 2, 2007 11:15 AM PST
Well, since creative only has semi-functional beta drivers for Vista, with no full release planned until March, it would appear that iTunes would be the least of Vista upgraders worries.
Reply to this comment
Poor iTunes users
by NewsReader_ February 2, 2007 11:24 AM PST
Apple had no time to prepare for the Vista release. Shame on Microsoft for not letting Apple have access to any Vista betas or release candidates. I guess Apple is hedging its bet that Vista will only be deployed on 89% of PCs instead of 90%. That 1% difference must account for all the iTunes users out there.

Get with the program Apple and everyone else who is now claiming that their software will not run on Vista. You had over a year to get your software ready!!!
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Didn't the Zune have a problem too?
by ca5ter February 2, 2007 11:34 AM PST
Not really a big deal when you put it in the context that Microsoft's
own Zune had problems for a couple of weeks.

CNET Story
http://news.com.com/Microsoft+makes+Zune+Vista-friendly/
2100-1041_3-6145116.html
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Apple Is Dragging Their eet
by jsdoyle February 2, 2007 11:45 AM PST
Apple has known about this for at least a couple months. I personally posted a topic in the Apple message boards back when the tech beta members got a copy of the release version of Vista. iTunes has problems with Vista. A work around is to launch itunes as the "administrator". Which Vista gives you the option to do.

Apple is sitting back having a chuckle at Microsoft, trying to ding early sales of Vista.

Not that Microsoft is above doing anything different.
Reply to this comment
True but...
by NewsReader_ February 2, 2007 11:46 AM PST
They were fixed before the consumer release I believe.

If Apple really cared about its customers, it would not force them to wait to buy Vista or a PC with Vista in order to use thier product. This is either a pathetic ploy to delay Vista adoption or pure procrastination on thier part.
Reply to this comment
True but...
by NewsReader_ February 2, 2007 11:46 AM PST
They were fixed before the consumer release I believe.

If Apple really cared about its customers, it would not force them to wait to buy Vista or a PC with Vista in order to use thier product. This is either a pathetic ploy to delay Vista adoption or pure procrastination on thier part.
Reply to this comment
Apple Is Dragging Their Feet
by jsdoyle February 2, 2007 11:46 AM PST
Apple has known about this for at least a couple months. I personally posted a topic in the Apple message boards back when the tech beta members got a copy of the release version of Vista. iTunes has problems with Vista. A work around is to launch itunes as the "administrator". Which Vista gives you the option to do.

Apple is sitting back having a chuckle at Microsoft, trying to ding early sales of Vista.

Not that Microsoft is above doing anything different.
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How many betas and CTP versions??
by frankwick February 2, 2007 11:55 AM PST
As much as Steve Jobs points out that Vista took 'years' to build, you would figure that Apple has had enough time to get iTunes working.
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Not unusual for MS updates
by calpundit February 2, 2007 12:05 PM PST
My experience has been that software updates from Microsoft --
and sometimes even security upgrades -- can break
applications.

My organization's web site content manager was developed
based on MS's .NET platform, and required IE to run. But IE 7
broke it. Had to undergo a very non-intuitive "backgrade" to do
my job.

I don't think Apple's foot-dragging on this one -- an update
within a week doesn't seem that bad to me.

I do agree that the "don't update to Vista" line is an unnecessary
thumb in the eye. But it also wouldn't surprise me to learn that
the incompatibility was, itself, an intentional thumb in the eye of
Apple.
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Go to the source people...
by Llib Setag February 2, 2007 12:56 PM PST
APPLE, INC.

iTunes for Vista repair tool 1.0

http://www.apple.com/support/downloads/itunesrepairtoolforvista10.html

Obviously Microsoft does not want anyone to use iTunes or iPods anymore, so let's design Vista to not allow for this "dissention among the ranks" by the WinPC people using iPods.

Banned from Redmond One, now banned from desktop PC at home...

No, were not a monopoly.
Reply to this comment
Funny, iTunes is working OK for me...
by Yukimi Konomi February 2, 2007 12:57 PM PST
Just had some very high processor spikes every now and then, but oter than that its chugging along just fine...
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Here we go again
by densbtly February 2, 2007 1:01 PM PST
In a utopian universe; all things designed by Steve would interface with all things designed by Bill, and they could each spend more time hugging each other and plucking flowers.
That Apple technology and Microsoft Technology seem to not mesh is hardly surprising nor is it a rare or remotely unique situation. 90 percent or more of Ford parts won?t work in my Chevy?. Hell, 90 percent of Chevy parts won?t work in my particular Chevy?.. Why do we, as consumers, assume that we can yank the foundation out from under our house, shove in a bigger one without breaking a few glasses or cracking some mortar?
First, let?s quit thinking of operating systems as software? an operating system is a utility basement, wires, plumbing, valves, much unsightly stuff that enables us to do things upstairs cleanly and smoothly , say tweak the knob on the pretty little thermostat, rather than shovel coal to warm up our house? That way, thinking of OS?s as infrastructure, utilities, rather than as an application, we would not be so quick to change them every time a shiny stainless steel model comes out? Only change the utilities/furnace/septic/AC when you NEED to, or when it financially makes more sense than upkeep on the old model?. What drives the consumer market for a new OS, since when has a new OS version actually added significant speed or versatility?
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Enough already!
by SilverStreak1 February 2, 2007 2:20 PM PST
If you have zero experience developing applications then please don't post comments like 'its all Microsoft's fault'.

If a 3rd party vendor is unable to get their applications working with vista in a timely manner, that is NOT microsoft's fault.

As MANY have said already, Microsoft releases beta's for all vendors to use to be able to get their software up and running.

And don't give me this 'oh microsoft changed Vista at the last minute to break 3rd party applications'. Thats not the way it works.

Microsoft will release an API with a defined and STATIC interface - what that means is your application see's the OS as a black box with instructions on how to use the features of that black box. You don't really care how the black box will execute its functions to provide those features to you. Those instructions may change in the early betas, but once you get to Release Candidates they will not.

As for hardware drivers? Um since when is Microsoft responsible for creating those? Microsoft takes it upon them seleves to include SOME hardware drivers, but that is not their responsibility.

So this is a case of Apple either screwing up or just taking their sweet time on releasing the appropriate upgrades for their software to work on Vista.

And by the way, did my mention how BAD apple is at porting their software to run on windows - ask me why I threw away my iPOD and bought a zune?

And yes I am a devloper who works on Microsoft products.
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A better suggestion...
by Walt Connery February 2, 2007 5:53 PM PST
...might be to unplug your iPod from your computer until Apple decides to provide you with updated iPod device drivers and application software. In fact, Apple should have been "warning" Vista buyers not to use the iPod with Vista until Apple can manage to update the iPod software. Apple's had--what, months?--to get its Vista software house in order. Why "warn" people not to install Vista when the problem is with the Apple software and not with Vista at all? Does Apple really think people need their iPods more than their computers? Uh, probably. This is just so predictable...Makes me thankful I don't have to worry about Apple's support for the iPod because I don't own one and probably never will...;)
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If I was to bet on it, MS did this intentionally.
by Microsoft_Facts February 2, 2007 6:06 PM PST
MS has been doing this for many, many years. Intentional incompatibilities with non-Microsoft products. Why should we expect any intentional incompatibility policies to change in Redmond now?
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That proves it, Ap[ple programmers don't know how to code
by iZune February 2, 2007 6:17 PM PST
What a bunch of retarded programmers at Apple. It proves onces again how inferior the Apple platform is.
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How long has Apple known about Vista???
by PEdlund February 2, 2007 6:39 PM PST
Did Steve Jobs and his developers just wake up today and realize that Vista had shippped? The world at large has known about Vista's ship date for at least 8 months now. So NOW Apple tells us to wait before upgrading??? People who blame Microsoft for this are simply uninformed.
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Purposely planned by Apple...
by whizkid454 February 2, 2007 8:11 PM PST
to slow the amount of upgrades to Vista. Apple...Protecting their futile market share.... :( Pretty sad.
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