EarthLink's woes put free muni Wi-Fi in peril

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With only 50 percent of the city's network built out today, it's difficult to assess the success or social impact of the project. But Greg Goldman, CEO of Wireless Philadelphia, said the city is pleased with the early results. Even though EarthLink has said it's committed to continuing its investment in Philadelphia, Goldman concedes it's unlikely that other cities will get a deal as good as the one Philadelphia negotiated.

"I am glad that Philadelphia is in the position that it's in," he said. "But the business model our network is structured around is unlikely to be replicated in other major cities anytime soon. I guess that's what happens when you're willing to be first and take a risk."

Indeed, EarthLink and other service providers such as AT&T have changed how they approach their negotiations with cities. Now they're asking cities to become anchor tenants of the networks they build, said Hardik Bhatt, Chicago's chief information officer. The idea is that cities will commit to spending a set amount of money on wireless services to drive applications, such as reading meters, mobilizing city workers, or providing public safety.

"The muni-wireless industry has changed in the last few months," Bhatt said. "The two service providers we negotiated with started asking for anchor tenancy as a condition of building the network. But our goal all along was not to spend any taxpayer money on sharing the cost of building the network, so we decided to re-evaluate our plans to keep them in line with our objectives."

Other cities, such as Minneapolis, are building citywide Wi-Fi networks with the explicit purpose of using the network for improving public safety and using it for other city purposes. In fact, Minneapolis' network, which is only partially built, proved instrumental in helping recovery efforts after a major bridge collapse earlier this summer.

But for Chicago becoming an anchor tenant isn't feasible.

"We've had a wireless network in place since early 2004 based on cellular technology," Bhatt said. "And we use our own Wi-Fi network in other parts of the city. So we don't really need a Wi-Fi service right now."

Houston CIO Lewis said his city had committed to being an anchor tenant on EarthLink's network. But the city, which spans some 640 square miles, was promising to commit only $500,000 a year for the first five years of the contract. The network was projected to cost EarthLink between $40 million and $50 million to build.

EarthLink declined to comment on its negotiations with Houston.

While there is little question that EarthLink's financial woes have slowed the market and may have even dampened enthusiasm in the private sector for addressing the digital divide, Goldman of Wireless Philadelphia believes the shift is only temporary. He said cities lined up too quickly to try to get the same deal Philadelphia got without waiting to see if the model proved itself.

"In some ways the industry went too fast in following Philadelphia's lead," he said. "But now, I think the industry is just taking a breather. The public/private partnership presents a great opportunity to address digital inclusion. The movement will march forward. It has to, because the issue isn't going away."

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Add a Comment (Log in or register) 7 comments (Page 1 of 1)
Tired of Hearing about this
by jacomo August 31, 2007 7:09 AM PDT
Same thing over and over again. Earthlink picked wrong technology for big city networks, developed a business case based on a network design that doubled in costs when deployed and continued to believe their own spin. The analysts continued to focus on the big name Providers and their big Cities wins instead of the technology being used, the struggle with poor network performance and the business cases these providers were using to justify deployment. Networks were to be free to Muni and based on an Ad based source of revenue.
What happened to good business sense here??

The Wireless Broadband Network based on Mesh Systems is a sound business if done right with a Carrier Grade design and realistic expectations by all parties. The best and only approach here is true Private/Public Partnership where both parties share in design, development, operations and the risk associated with any network.
These events remind me of the Internet Bubble and how it burst when overhyped and then slowly recovered when level headed business men stepped in and developed the market.

Jacomo
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Oh boy here we go again
by retroflask August 31, 2007 9:07 AM PDT
Earthlink...the dotcom failure that has yet to fail. This company is as dead as Betty. I mean if they lay off half the employees now won't that cause a recession in India?
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It's just as well - Wi-Fi is the wrong technology for city wide deployment
by mitchbart August 31, 2007 10:05 AM PDT
It's just a well - the reality is Wi-Fi is not a practical technology to cover an entire city (esp. hilly San Francisco) and deployed cities are showing that. With the increasing speed, coverage and decreasing cost of mobile carrier 3G Technology and the deployment of WIMAX the Wi-fi "experiment" would have been a disaster anyway. It's best for the city to start to work on WIMAX deployment. Sprint/Clearwire's partnership Xohn starts next year the City should partner with them. Their service would actually be useful to the City services - I know the cities want to pay nothing but the various" city's officials should consider an "anchor tenancy" agreement with Xohn.
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Economics 101 lesson for EARTHLINK
by stephen.m.thompson272 August 31, 2007 11:38 AM PDT
Surely all of the incredibly smart folks at EARTHLINK must have known that free has never been a sustainable business plan. Plus Wi-Fi has too many technological shortcomings and challenges for a massive innercity build out.

Wi-Max, will provide a better solution to their current business challenges and the new business model is staring them right in the face.

Sometimes smart people are too smart for their own good.
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Earthlink Is Finished
by amy.licious August 31, 2007 3:43 PM PDT
We used to have it (cable thru twc pipe, at 30% discounted) and it was great. Great senior techs to help y'all out right here in the USA. Great prices. Great web mail. Then their rotten email client (total access) & all it's spyware came out. None of us used it.

We stuck with their web mail. Then they offered the anti-spyware if you loaded their toolbar which shoved spyware (which their anti-spyware mystically didn't catch lol) in your registry. So you had to clean your registry. Then they put out their Protection Control Center PCC (Firewall, A/V & A/S) free to us paying customners. It ran SO MUCH CPU draw (and didn't work in the bargain lol) that it crashed otherwise powerful PC's regularly.

Then they offered some new doo-hickey to PCC which made it "totally protective" (google SANA). But even tho you were paying them at this point $50/mo for this new "improved" PCC with cable, they demanded an extra $5 or $10 / monthly for this useless SANA security thingey. And tiny memory limits on your web mail account (gmail tons for free, ditto yahoo mail now too so i hear).

The gall ~ we were (are?) only their "top paying customers"! They should've sold the company for a song a few years ago to someone like Google who used to love them and could bail out their lousy tech. But no... . And now it sounds like it's too late for them to make a deal.

Wi-Fi networks are mostly unencrypted and are easily hacked to steal personal information over the network. You can use VPN to secure it, but not SSL when like Earthlinks' your sign-in page & web mail pages are both only "partially encrypted" (bothersome ad's etc).
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Why is this working in Minneapolis then?
by netclift September 1, 2007 8:46 PM PDT
See:
http://www.ci.minneapolis.mn.us/wirelessminneapolis/
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