AT&T Tech Support 360
May 15, 2008 5:19 PM PDT
Florida seeks to fine Verizon for bad service
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Verizon Wireless and I are back to being best friends
May 15, 2008
Florida Attorney General Bill McCollum said he, along with the state's public counsel and an attorney for the AARP retiree group, asked the Florida Public Service Commission to levy a $6.5 million penalty against Verizon for willful violation of rules on service repairs.
"That's nonsense, we don't willfully violate anything," said Verizon spokesman Eric Rabe. "I think there's no competitor that offers better services than we do."
The commission's rules require that at least 95 percent of reported service outages be restored within 24 hours, and at least 95 percent of other trouble reports be fixed within 72 hours.
McCollum said Verizon violated the rules 262 times in 2007.
Rabe said the company would make a strong case to the commission.
- Verizon is horrible.
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- Maybe the AG should get Verizon's license yanked. Probably the worst cell service in the country.
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- I live in Florida and have Verizon. I've never had an ounce of trouble. Heck, they're far better than the company I switched from: Sprint.
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- At least YOU HAVE SERVICE!!! Everytime we call about service they say, "Well we cover 90 whatever % of the USA. I've heard tht since the 90's. We still dont have service!! Verizon DOES suck!!!
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