November 30, 2005 12:46 PM PST
GoDaddy.com suffers outage
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GoDaddy.com was hit with a denial-of-service attack Wednesday morning, prompting 600,000 of its customers' hosted Web sites to go dark for roughly an hour. GoDaddy, which also is a domain registrar and reseller, said e-mail service was also disrupted for some of its 4 million customers.
The DOS attack hit at 5:49 a.m. and lasted approximately 65 minutes, said Bob Parsons, GoDaddy's chief executive. GoDaddy is hit with DOS attempts every day, but the attack on Wednesday was three times larger than previous attempts, Parsons said.
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5 comments
- That's what you get for buying web services thru a superbowl ad...
- lol...
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- Customers Do Not Like This Kind of Surprise
- Is GoDaddy the only major hosting provider that does not have a network status page? They operate as though it supposed to be a secret that they have outages like everyone else. Give me a break! What does it take -- less than an hour to create an HTML page and put links to it all over the support section of their web site? A couple of minutes to update it when something unexpected happens? Instead people have to call customer service, be put on hold, and speak to someone who cannot even explain the problem -- let alone provide an estimate on when service will be restored. I am SO glad I did not drink the Kool-Aid and sign up with them long-term. I should have known when the CS rep hung up on me when I refused to pay for anything beyond a month-to-month arrangement. They failed my 60-day trial period, that's for sure. Warn your friends -- you get what you pay for -- cheap hosting = cheap service.
- Reply to this comment
- Are you kidding?
- You wanted a timeline of when a denial-of-service attack would be over? I would have hung up on you too.
- Reply to this comment
- Godaddy.com is still #1
- Godaddy has fun with the media, with their employees and even with their customers. More power to them for landing a superbowl commercial! Maybe a lot of people would prefer a buttoned down company to do business with, but Bob made the internet and building a website accessible to everyone...real people! Not just people with tech skills and a lot of money. When you do get down to serious business and numbers they can't be beat. They are the largest domain registrar in the world! You don't find that combo of price, value and 24hour customer support all in one place. And they freakin call you! Godaddy calls you just to say "hey...how's everything going" and all I did was buy a $9 domain name. An hour of downtime compared to all that.....no way will it change my opinion of godaddy. They could raise their prices tomorrow and I would still stay for their customer support alone. They are an awesome bunch!
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