Perspective: Is GPS liability next?

perspective An automobile driver recently was held responsible for crashing a rental car into a train after following global positioning system instructions that put his rental car onto the train tracks.

This raises the specter of automobile drivers pointing the liability finger at GPS providers and filing lawsuits against such providers when GPS instructions are not accurate.

The facts of the particular rental car-train crash were reported at LoHud.com (a news outlet for New York's Lower Hudson Valley) on January 3. A California computer technician who was visiting the East Coast followed the car's GPS instructions, which told him to turn right as he was crossing the railroad tracks. He was trying to get to a parkway shortly beyond the tracks.

As the driver crossed the tracks, the car become stuck and could not move. The driver tried but failed to reverse the car off of the tracks. Ultimately, he left the vehicle.

The driver witnessed an oncoming train. He waved his arms, trying to stop the train. However, the train was not able to slow down enough to avoid a collision. The train smashed into the car. Although nobody was hurt, hundreds of passengers were delayed for two hours, and a number of other trains were canceled or delayed in the wake of the accident.

Because of the collision, the rental car, the train, and more than 200 feet of the electrified third rail of the tracks were damaged. The rental car driver was issued a summons and is being held liable for the damage to the train and track.

Does the rental car driver have recourse against the GPS provider? What if the instructions provided to him were not accurate in terms of his intended destination?

While not enough is known as to whether the GPS instructions in this particular instance were accurate, the question still remains, because, even though GPS instructions are of great value and often are correct, they are not perfect.

I recall one instance, when I rented a car in Florida. The GPS system told me I arrived at my destination, when in fact I was still in the middle of a highway with about another half mile to go before arriving. It was a good thing I did not assume I had arrived and simply stopped in the middle of the highway.

I remember another time when I was trying to get to a gym for a youth basketball tournament, and the GPS instructions concluded my route by leaving me at the end of a cul de sac facing a field with no gym in sight. No harm, no foul, as I found the gym a few miles away on my own.

But getting back to the question of what happens if a GPS unit's instructions lead to an accident? While a driver might argue that he or she paid for a service, is entitled to rely upon the accuracy of the service, and can seek to hold the provider of the service responsible if the service does not perform properly, a GPS service provider would have counterarguments.

Who bears responsibility?
First, likely, the written contractual materials, and the click-through materials to operate a GPS device, would disclaim any responsibility in this scenario and would require the driver to ensure that his or her driving of the vehicle was safe wholly apart from whatever the GPS device tells him or her to do.

The question then would be whether this would be considered a bargained for and enforceable contractual provision, or whether it would be considered an unenforceable "adhesion contract." That would be for a judge to decide.

Second, separate from contractual terms, a GPS service provider could argue that it was not too long ago that GPS devices weren't available to drivers. Indeed, to this day, many drivers do not use such devices. Thus, for decades and even now, drivers must independently figure out how to get to their intended destinations. Accordingly, just because a GPS now might provide some assistance, it is unreasonable to allow a driver to fob off all responsibility on the GPS provider.

On the other hand--and when it comes to legal matters, there always is another hand--a GPS device, when operational, at a minimum, is very distracting, and at most, is quite commanding. When tooling through unfamiliar territory and given explicit directions by a GPS device, a driver must make a decision in a split second what to do. At that point, it might not be unreasonable if he or she relied upon the GPS instructions.

As technology advances, the law follows, and I wouldn't be surprised to see more GPS cases going forward that map out (pardon the pun) this area of the law.

Biography
Eric J. Sinrod is a partner in the San Francisco office of Duane Morris. His focus includes information technology and intellectual-property disputes. To receive his weekly columns, send an e-mail to ejsinrod@duanemorris.com with "Subscribe" in the subject line. This column is prepared and published for informational purposes only, and it should not be construed as legal advice. The views expressed in this column are those of the author and do not necessarily reflect the views of the author's law firm or its individual partners.

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36 comments (Page 1 of 3)
Is it possible...
by lmasanti January 16, 2008 4:34 AM PST
Is it possible that we regain our own responsability. A man is crossing the railroad and paying attention to the GPS. I'm glad that that man has enough intelligence left in its brain to went out of the car... Or was this a GPS order? Doesn't the military service that provides the GPS signal warns you about inaccuracies due to "defense reasons"?
Reply to this comment
Sorry article
by ncgmcpherson January 16, 2008 4:37 AM PST
This is a half hearted article. Why didn't you look at your own contract and tell us what it says and what the current rights are. It appears you read a newspaper article and gave your opinion. BTW, I will say anyone who turns on to a set of train tracks because a GPS unit told him to is nuts! I know people have become lazy over the years, but that is beyond anything I ever thought I would hear about. Wonder if he would have driven into a lake if it told him to.
Reply to this comment
You can sue for anything these days
by lkrupp January 16, 2008 4:50 AM PST
I'm sure the tort lawyers are searching through their law books as we speak. This sounds like a perfect way for the lawyers to make some more easy money. Of course it takes stupid people on juries to actually do the dirty deed but that's never been a problem in our country. There are plenty of stupid people who get on juries. This will probably work because it follows the tried and true formula for liability cases... Stupid person + stupid action + ambulance chasing lawyer = money.
Reply to this comment
UGH!
by mreiher January 16, 2008 5:07 AM PST
All I can say is the human behind the wheel - not the GPS is the one that wrecked! This is just another example of the news over sensationalizing common sense.
Reply to this comment View reply
GPS Disclaimer
by LarryLo January 16, 2008 5:14 AM PST
When I start my car, I have to agree to a legal sounding disclaimer about road directions and conditions, use your better judgement, yada yada yada. Wouldn't that insulate the manufacturer from being sued? If they are successfully sued, I can see a new message showing up "If you want to use our GPS press here, agree not to sue and to mandatory arbitration" ;)
Reply to this comment
GPS
by MichaelSM55 January 16, 2008 5:15 AM PST
Well, I do a bit of ocean sailing, and it was remarkable to be in Hobart recently, and to find that our yacht was 4 km inland of our dock. According to the GPS. It becomes a matter of who puts the info into the GPS. Surely it is the responsibility of the GPS owner to update the parameters. Garbage in, rubbish out, as they say. Mike.
Reply to this comment
I am sick and tired of stupid people
by eBob1 January 16, 2008 5:20 AM PST
Stupid people are going to ruin it for everybody. If a navigation device maker is sued because someone is stupid enough to follow its instructions verbatim without looking, then there will be no such devices for people to use. They will simply be withdrawn from the market. There was a time when stupid people simply got themselves killed by doing something stupid. Nowadays, they are protected so they are able to mature and breed. Just look at all the people voting for Obama and Huckabee. I see stupid people. They're everywhere and they vote!
Reply to this comment
Specifically stated in the manual and elsewhere...
by whizkid454 January 16, 2008 5:45 AM PST
"Your device is a driving AID, not a driver replacement. Use your best judgment at all times while driving." Since common sense isn't that common anymore, how about I give a helpful suggestion: READ!
Reply to this comment
A GPS does not replace good sense
by TravP January 16, 2008 6:12 AM PST
Until our GPS devices are actually driving our cars, the driver is still the one ultimately responsible for paying attention and operating the vehicle in a sensible manner. If a GPS told me to cross train tracks that did not have an obvious road crossing, I'd keep driving past that point and let the GPS do an automatic re-route. Most GPS devices warn you a good 3-400 feet in advance of route changes, so there's really no excuse for not looking ahead to see where you're going. So far, I have not had to make any "split second" driving decisions while using a GPS since I'm willing to miss the turn, come back around, and get back on route rather than making sudden movements in traffic. The GPS is a tool that aids in navigation. It is not a replacement for paying attention while driving.
Reply to this comment
Disclaimer not needed
by Hernys January 16, 2008 6:30 AM PST
I would say that a disclaimer screen in the GPS or manual is not even needed. If you guided yourself with a paper map and found that the track on the map was off by a few hundred meters, would you blindly follow the map? If you crashed against a wall then, would you sue the map company? A map is clearly an aid, but no one can use it without applying common sense. Same thing for a GPS. Otherwise we will have to start including disclaimers in paper maps.
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