March 4, 2008 12:08 PM PST
Microsoft COO downplays Vista update problems
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Speaking at the CeBit trade show in Hannover, Germany, on Tuesday, Microsoft's third-in-command, Kevin Turner, told ZDNet UK that the software giant is not concerned by the problems that Vista Service Pack 1 (SP1) has encountered with some third-party programs.
"No, (we're) not at all worried," Turner told ZDNet UK. "We've had several million downloads of SP1. We're very excited about it. It still hasn't been officially released, but we're excited about it."
Vista SP1 is already available to subscribers to the Microsoft Developer Network (MSDN) but will not receive a formal public release until mid-March. Two weeks ago, Microsoft published a list of programs that would experience reduced functionality, or not work at all, after the installation of SP1. Microsoft customers have also been complaining that the update has upset the functionality on their machines.
The programs SP1 has been breaking are mostly from security vendors, including Trend Micro. Eugene Kaspersky, co-founder and head analyst of Kaspersky Lab, told ZDNet UK that while the security company has not yet itself encountered any difficulties with SP1, Microsoft could lose customers if it does not sort the reported problems out.
"With Microsoft Vista, there are problems with usability; Microsoft has had complaints, as its system slows down machines," Kaspersky said. "Microsoft should pay more attention to the usability of its systems. If they don't do that, they won't be in so good a position against Mac OS X and Linux."
Kaspersky said SP1 difficulties may have a negative effect on people's opinion of Vista, and that the negative effect may impact Vista sales.
"They probably made a mistake--the same mistake they made in 1991," said Kaspersky. "In 1991, they released MS-DOS version 4.0, and it was not so light as version 3.0--it took up more resources, which meant less memory for user apps. (When) Microsoft released version 5.0, it was as light as 3.0 and fixed the problem."
Tom Espiner of ZDNet UK reported from London.
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In my opinion, both Windows XP and Vista are very stable. Most of the time, its the 3rd party device drivers and software that uses unsupported interfaces that cause the problems. I am in the software business. I am always amazed at the poor quality of software being sold in the marketplace.
Put a gallon of gas in your car in it will run fine. Put a gallon of water in your car it it will sputter and die. Should you then blame Ford that thier car sucks?
Now my machine feels quick - no more sluggish menus, extremely slow disk i/o, or, worst of all, applications crashing left and right with the dreaded "application has stopped working" pop-up. I'm not talking about esoteric applications either , but common things like Photoshop CS3 and Outlook 2007.
I gave it more than a reasonable shot but ultimately my need for stability and performance won out over my preference to stay with the new OS.
Come on folks, do your homework...
Note to Steve Ballmer: Stop dancing and bellowing and release SP-3 for XP. Apologize to the world. Then call David Cutler and ask him to organize a successor operating system to XP. Lie face down on your lawn and wait until Cutler and his (non-MSFT) team are done.
Then declare victory.
Microsoft policy is to leave a back door to insure your copy is legal in their eyes.
Imagine if you purchase a home and the seller keeps a key. The seller comes in whenever he wishes. That is Microsoft policy!
Bill Gates and Microsoft believe that if you use their operating system, they own your computer and all your info! They believe they have a right to disable your computer at will, and our "honest politicians" do nothing!
That is one of many reason I am using Linux!
Mark Heinemann
- Like Kaspersky said...
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by wbenton
March 8, 2008 9:01 AM PST
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See all 26 Comments >>If they don't do that, they won't be in so good a position against Mac OS X and Linux."
Unquote:
Perhaps that's the way Microsoft needs to go then!
I certainly won't miss them!
Walt