Salesnet updates hosted CRM

By Matt Hines
Staff Writer, CNET News

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Salesnet, one of the earliest players in the market for hosted CRM (customer relationship management) tools, has introduced the latest version of its online applications. The system, unveiled Monday, boasts some 50 individual upgrades and promises expanded capabilities for CRM campaign management, sales lead tracking, product catalog automation and order management.

Salesnet said it has worked to simplify configuration of the CRM system in order to make it easier for workers to begin using the software. Other enhancements include tighter integration with Microsoft Word for writing deal proposals, an increased number of customizable fields for tailoring the applications to specific workers, and improved tools for importing records from outside the system into its database. Salesnet said the next update of its applications will arrive this winter.

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