Perspective: Why restraining Microsoft no longer matters

perspective Historians famously scorn generals who prepare to fight the previous wars. But what would they say about regulators still struggling to set proper rules of engagement for the technology business?

Up until the mid-1990s, computer and software companies escaped close regulatory scrutiny. (IBM's 13-year battle with the United States Justice Department the notable exception.) But once IT grew into a multibillion dollar industry, the number of billion-dollar companies mushroomed and governments could no longer resist the temptation to have a bigger say--even if they were condemned to lag a step or two behind the times.

The latest example of this was last Monday's decision by Europe's Court of First Instance to uphold a previous antitrust ruling against Microsoft. Europe (old and new), which tends not to cut big monopolies much slack, hailed the decision as an important pro-consumer move. But the United States' antitrust chief, Thomas O. Barnett, countered that the ruling would do just the opposite, "chilling innovation and discouraging competition."

The depth of difference between otherwise sober bureaucrats underscores how very differently Europe and the U.S. approach the role of government and the limits of free enterprise. We haven't had this big a trans-Atlantic snit over the same data points since inspectors went hunting for Saddam's weapons of mass destruction.

The blunt truth is that John Ashcroft's crew had no clue about the technology shifts that were going to undercut Microsoft's momentum.

Oddly enough, the two sides are joined in their misunderstanding of just how little control they can ever exert over tech's future. I'll get to that in a moment but let's briefly review what happened after the Bush administration took office in 2001.

The Department of Justice didn't take long to drop its aggressive antitrust pursuit of Microsoft. Ultimately, the government agreed to a settlement with the company that Clinton-era trustbusters had fingered as a predatory monopolist. Since the attorney general gets appointed by the president, the antitrust department's accommodating approach was hardly a revelation, especially given President George Bush's political bent.

What I found more interesting was how the DOJ made the right choice for all the wrong reasons. The blunt truth is that John Ashcroft's crew had no clue about the technology shifts that were going to undercut Microsoft's momentum. To be fair, they were hardly alone. Remember that when the Microsoft lawsuit got underway, the Google guys were just working stiffs with bad haircuts and Linux/open source was widely dismissed by experts supposedly in the know.

In fact, I remember the snickers that went up in the courtroom after Microsoft's attorneys argued there was no Windows monopoly because of Linux. At the time, it was a bogus argument by a desperate lawyer. At the time few realized--including the brass at Microsoft--just how prescient a prediction they had just heard.

Government regulators come and go but Microsoft's bigger headache these days comes from new technology offerings. To wit, IBM just introduced a beta collection of free software applications to compete against Microsoft's Office. And Google, which long ago surpassed Microsoft in the sizzle category, keeps adding to its store of free applications. Meanwhile, Yahoo is spending $350 million to buy a Web-based e-mail and collaboration package comparable with Microsoft Exchange and Outlook.

And that's just from the well-known companies. What about under-the-radar Internet startups Microsoft's never heard of? Those are the bogeymen who inhabit Microsoft's nightmares, the ones unsheathing the killer app nobody anticipated.

This may be putting too fine a point on things for Neelie Kroes, the European Union's top regulator. She's playing to her constituency and it wants to see Microsoft weighted down with more regulatory restraints. It may come to that. Europe's bureaucrats seek to protect what they believe to be the public's best interests. By then, however, the terms of the technology race likely will have moved on.

Biography
Charles Cooper is CNET News.com's executive editor of commentary.

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Add a Comment (Log in or register) 88 comments (Page 1 of 3)
Clueless
by frankly0 September 21, 2007 6:17 AM PDT
Look, before you start acting as if Microsoft's monopoly on desktop software is in serious decline, why don't you wait until there are numbers that actually support that? Yeah, Google and IBM have put up offerings intended to undermine Microsoft's Office hegemony. So freaking what? Until those offerings actually get some traction, and Microsoft's dominance starts to diminish, where's your argument? People have been making the argument that Microsoft's hegemony in desktop software would go into decline because of new technologies since Microsoft achieved that hegemony. Where's the evidence that that downward curve has ever commenced? And Google, despite all its hype and quite immense market power in its own right, is really a paper tiger when it comes to desktop software. As Microsoft has pointed out, Google is really nothing but a one-hit wonder: it has at base one product, it's internet search software, that is profitable. All of its other offerings have been largely ignored or simply replicate what others have done but in general add nothing to their bottom line. If Microsoft has something to fear from Google in the area of desktop software, it's certainly not obvious from any beachhead Google has already achieved. Really, there are two companies with monopolies or near monopolies in separate spheres: Microsoft in desktop software, and Google in search. How these dual monopolies undercut the notion that Microsoft will not continue to enjoy its dominance in desktop software from now until forever is a case you haven't made, and seem to be incapable of making.
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Judicial vs. Technology Speed
by ppgreat September 21, 2007 7:28 AM PDT
I agree that the people judging tech companies are lucky if they can get their email or add a calendar event. But by the time the judicial system moves on a tech company, they are already 4 or 5 generations behind on the complaint. I disagree that Microsoft is on the ropes. What they are having trouble doing is adjusting to anything that they can't control under their monopoly of Windows and Office. Not unlike NBC Universal making the break with Apple's iTUnes, until a major OEM says "no more" to Windows and Office will I believe that MS is on the decline.
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RE: Why-restraining-Microsoft-no-longer-matters
by protagonistic September 21, 2007 8:28 AM PDT
What everyone here seems to be ignoring or missing entirely is history. Take a look at the history of large corporations. They start out small, innovative, and agile. As they mature they gradually become large, less innovative and stationary. It is the nature of the beast. MS will eventually become just another "also ran" as the technology world moves on to the next big thing. A few years ago you really did have only one choice as a home user if you actually wanted to do anything productive. Now, I have two computers in my home office and neither one runs Windows. As a matter of fact I actually get more done than when I was running XP as my main OS. With its near monopoly MS can slow the transition, but they can't stop it. And that in many ways is a good thing. Gradual change is a lot less disruptive by nature and people are much more willing ti accept it.
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Clueless?
by bdonohue1 September 21, 2007 8:40 AM PDT
I still don't get the EU-is-clueless message; the point was not made in this piece. The whole thing is set to cost MS around $400M, isn't it, assuming it withstands further appeals? So again, how is it that the EU is "clueless"? Monopolistic practices have to be stopped, and if it's government that does it, then so be it. In a more perfect world, I suppose industry would regulate itself and prevent monopolies like MS from ever forming. The EU has done the right thing in making MS pay for attempting to tyrannize over the marketplace, regardless of whatever open market threats Redmond may be facing here. This guy Cooper is okay, and maybe a decent editor, but he could learn a lot from the likes of McCullagh, who gets all over a political or legal issue like this and clearly reveals the appropriate connections for readers.
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Good Point, Sir
by WJeansonne September 21, 2007 8:47 AM PDT
Now the open source alternatives will have to rely on their wits to build a better mousetrap and not rely on the government to give them a competitive edge against Microsoft as Sun and other bogus plaintiffs duing that god awful Clinton era. It cuts both ways, and they won't be able to use Microsoft as a scapegoat for lack of innovation and marketing prowess.
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Microsoft needs to level the playing field
by Hank Wells September 21, 2007 9:18 AM PDT
OK I am European and this is what I think. If Microsoft wants to improve its image in Europe how about starting by charging the same for its products as it does in the States? At the present exchange rate today Microsoft Home Vista Basic for $298 US Dollars, $358 Vista Home Premium, Vista Business $378, and Vista Ultimate $588 ALL ARE SHOWN BEFORE TAXES. The ones I seen have been produced in Ireland and don't even need translating to be used; (maybe if it was writen in English it would have an excuse)! MS Office 2007 Standard $628, Professional $918 or Ulitimate $1172, again before taxes. Microsft is driving us into Open Source or Pirates. It no wonder we show you no quarter becuase you don't show any to us by your prices!! Jannerhank
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You are totally, completely, asininely wrong.
by tundraboy September 21, 2007 9:24 AM PDT
Yes, those under-the-radar tech start ups are the stuff of Microsoft's nightmare. So where are they? Only one, Google, can be reasonably described as successfuly. Because Microsoft was looking the other way. The rest were stillborn because MS has successfully defended its monopoly position through all those actions that trust-busters have been trying to stop. Second, do you still believe anything that a Bush administration official says? Listen carefully. Monopoly power slows down innovation. That is an indisputable fact borne out by economic history. From Ma Bell, to GM, to the cable companies. Anyone who tells you that antitrust measures will retard innovation is plainly and simply LYING.
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EU correct
by Newspeak finder September 21, 2007 9:37 AM PDT
Luckily the EUY is prepared to fight for consumers' rights instead of abjectly throwing in the towel. Consumers have never benefited from the end result of unfettered capitalism, namely monopoly. Monopolists want to crush competition to enhance their earning potential even if what they are selling is sub-standard and inherently broken at the point of supply to a captive audience. One only has to look at appallingly poor products like Windows ME to see how much the public has been abused by Microsoft's monopoly. Microsoft and all other monopolists have now learned that they cannot abuse EU law and if they do it is going to hurt. Let every US monopolist know that if they do not wish to abide by EU law they should not bother coming to the EU.
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You've got to be joking!!!
by shanedr September 21, 2007 10:43 AM PDT
Linux is only for geeks - so far anyway. Windows is the most widely used OS in the world. It's widely used simply because it is just that - the simplest to use. The lack of regulation allows MS to do almost anything it pleases including treating its customers like thieves, overcharging, harassing those you try to transfer a Windows license that came with one computer to its replacement. MS does "not" think that once purchased the software is yours so long as you only use it on one computer. I cannot think of a single thing MS does that benefits the consumer more than it benefits MS. Somehow MS got the idea that their rights are greater than consumers rights.
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Do the Crime, Pay the Fine
by dkroll00 September 21, 2007 11:43 AM PDT
Charles, if we go with your logic, if a company has a monopoly, it's OK to break the law, use your market position threaten companies, put them out of business, just because sometime in the future market dynamics MAY change. That's crazy. If you the crime, you pay the fine.
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