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December 28, 2007 10:21 AM PST

Windows Home Server bug corrupts files

Posted by Tom Krazit
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Given that the point of Windows Home Server is to allow you to store your media files, a bug in the storage process that could result in corrupted files is bound to get attention.

Microsoft has issued a support document for the 13 or so (just kidding) people using Windows Home Server, the company's latest product for those attempting to build the digital home of the future. Apparently there's a flaw in the way Windows Home Server works with certain Microsoft applications, such as Windows Vista Photo Gallery, that could result in corrupted files if you use those applications to save files to the server. A list of the specific applications can be found in the support document.

HP's MediaSmart Server, which runs Microsoft's Windows Home Server.

(Credit: Hewlett-Packard)

My colleague Ed Bott at ZDNet.com looked into exactly what would have to happen for the files to go bad, and it sounds like there is a convoluted series of steps that would have to be followed to produce the error. Still, as Ed points out, any bug that deletes data is a very, very serious issue.

The main culprit seems to be if you're putting Windows Home Server under a heavy load, and I doubt many of the people running the software have reached that point yet. I can see a day where a simple, easy-to-use home server will be vital in helping people organize (and back up) their vast collection of digital movies, TV shows, photos, and music--not to mention those precious home movies of the kids opening Baby's First QPhone or whatever becomes the hot-selling gadget of 2017.

But that day is not here yet for an overwhelming majority of people, as we've learned this week from Apple and Wal-Mart. The market for movie downloads--arguably the largest files people would want to store--is far from mature.

Tom Krazit, a staff writer for CNET News, focuses on all things Apple. He has covered traditional PC companies such as Dell and Hewlett-Packard, chip companies such as Intel and Advanced Micro Devices, and mobile computers ranging from Research In Motion's to Palm's. E-mail Tom.
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Add a Comment (Log in or register) 45 comments
Ooops!!
by jltnol December 28, 2007 10:52 AM PST
It's not a bug, it's a FEATURE!
Reply to this comment
Not a huge deal at this point
by HTPCdrmr December 28, 2007 11:09 AM PST
Apparently its only affecting a dozen or so users from the estimated 100,000+ using WHS.

I have a need and use WHS now. I've ripped (from my own collection) over 300 movies to disk so I can access them throughout the house on any TV or PC - and my kids love it. Now they can't destroy the discs anymore!
Reply to this comment
maybe ur kids need to watch fewer movies
by krosavcheg December 28, 2007 11:12 AM PST
no offense, but...
View reply
Not a huge deal?
by `WarpKat December 28, 2007 2:26 PM PST
Sorry, but every kind of bug of this magnitude is a VERY BIG DEAL - maybe not to you, but to someone else who has this running for their livlihood?
View reply
Patiently waits for the MSFT fanboys...
by Penguinisto December 28, 2007 11:14 AM PST
...you know, the ones who cried to the Heavens when there was a highly convoluted and tough-to-reproduce data-corruption bug in a certain other OS' upgrade feature...

It'll be fun to see them do a complete 180-degree turn and loudly pooh-pooh this little event.

Popcorn, anyone?

/P
Reply to this comment
Well that was rather blatant
by Vegaman_Dan December 28, 2007 12:12 PM PST
If you're going to troll, at least be creative.

I'm suprised Microsoft didn't announce this issue earlier and release a patch. I wonder how long was this known versus getting a patch out for it. The did acknowledge the issue though, so I suppose that's better than nothing. Some OS's prefer to ignore the issue, not acknoweldge it at all and then patch the issue quietly without ever accepting fault in the matter. I don't know why that is.

Still, no reason for this bug to have existed in the first place. This sort of thing should have been caught in the testing.

How's that for for you, Penguinisto?
View all 2 replies
I'm just suprised
by suyts2 December 28, 2007 10:22 PM PST
that the mac and *.nix fanboys haven't used this as a prediction for the upcoming doom of MS. Usually, when any news about MS is presented that could be construed in a negative manner, the haters come out and say this is the end of MS. We'll have to put this down on our calenders, first time since.... well, since Win 3.0. ;-)
Not from me
by Seaspray0 December 29, 2007 8:44 AM PST
Given they have a slew of server products already that do NOT have this kind of problem, they made a stupid mistake in the home server software that saves files. No excuse. They knew how to make it work but didn't. No doubt they'll fix it, but there should have not been a problem in the first place.

Not what you were expecting? Surprised I'm being honest? Refreshing, isn't it? It would be nice if others did the same.
In Leopard, it wasn't convoluted at all
by catch23 December 29, 2007 10:40 AM PST
and simplistic to reproduce.
I helped restore backups for that very reason.

That being said, it is inexcusable that either got past QA, from either company.
Bugs happen, but stuff that destroys data should NEVER get out into production.
View all 2 replies
hey troll
by FutureGuy December 29, 2007 10:16 PM PST
the bug in the latest installment Mac OS is not hard to reproduce, http://tomkarpik.com/articles/massive-data-loss-bug-in-leopard/ contains a video for dummies.
and this is in addition to other file corruption issues with Leopard including corruption of the entire volume. http://forums.macrumors.com/archive/index.php/t-375673.html
View reply
Movie downloads; Microsoft's openness
by tangible December 28, 2007 11:46 AM PST
The low popularity of services like Wal-Mart's and Apple's, which offer(ed) reduced-quality movies at high prices, says nothing about the market for a home server-based library of movies. There's a huge underground economy of copies and downloads that needs to be brought into the open. Faster networks, multi-terabyte drives, and better pricing will do it, and we won't have to wait until 2017.

Applause to MS for publishing the warning and taking the heat rather than go into denial, and applause to you for publicizing it and adding a little heat! Let's hope they get this fixed fast; it's a very promising product.
Reply to this comment
Like they had a real choice
by Maclover1 December 28, 2007 2:28 PM PST
This a a brand new product and this kind of news would have killed this product if they tried to hide it.

I still dont think it will make it to be honest.

No one has perfected movie downloads yet but mostly because of the DRM issues and getting the movie companies on board. The technology is here today to digitally download movies they day they come out...via your cable company, Xbox Live, or most likely iTunes next month. The theater companies are fighting this big time as their declining ticket sales get worse every year. I would NEVER go to a movie theater again if I could get the movies at my house somehow they day there were released.

It will happen eventually and having the need for a home server to store tons of movies will be a niche market that will be best server by techie home grown solutions.
WHS is a bad idea
by The_Decider December 29, 2007 11:13 AM PST
Not only are you trusting your files to MS, which is a stupid thing to do, all you are doing is moving some eggs to the other side of the basket.

You still lose everything in a catastrophe like a fire or flood.
Reply to this comment
options
by DrtyDogg December 29, 2007 11:25 AM PST
http://www.jungledisk.com/whs/
Catastrophe
by timber2005 December 29, 2007 8:35 PM PST
Having a hard drive fail or a virus whipe your data is a catastrophe... but if you have a fire or flood, your data is one of the lower worries, espically if you lose a family member.

But, until we upload data to MARS, nothing is fully safe
View all 3 replies
Not THAT bad
by rnieves1977 December 29, 2007 1:30 PM PST
Doesn't this thing simply sync to all specified machines on the network? In that case it wouldn't really matter. Screwed up files would be fixed on the next sync...
Reply to this comment
re:ripping
by Travis Ernst December 29, 2007 7:28 PM PST
As long as it is in your home only and not hooked up to an
external access (sharing) it is fully legal. You can transfer the
movies/DVD's you purchased over to the platform and use that
to view them on the screens in your house. You have the license
(came with the movie) for home use, non public display.

For the FEW (laughing) windows users this may effect I hope
they issue a patch.

As one of the Apple boys who now uses the computer as a
recorder, player, and tuner, It works GREAT! Just make sure to
have a large enough external drive to store all the media on, and
if MS allows it, learn how to EDIT if you use it for television to
save space. At 2 gig/hr for real resolution it goes by quick.
Reply to this comment
2017?
by bronx69 December 31, 2007 8:34 AM PST
2017? I'm doing it now. I'm constantly streaming movies & music or transferring files from my desktop (AKA my server) to my laptops using Wi-Fi or FTP to stream to my Treo and it was really not that difficult to configure. At first it did seem hard when you consider how important security is on such a setup but for home Wi-fi network security is not as vital as an FTP server since you will only be sharing files with the people in your immediate vicinity which means you are less likely to get prosecuted by the likes of the RIAA should somebody invade your local network.
Reply to this comment
how do you do it?
by bronx69 December 31, 2007 8:57 AM PST
I have a few computers (2 Macs and 3 PCs) and I would just like to know how you get a Mac to Join a windows local file sharing network over Wi-fi? Can you please just aim me in the right direction since despite hours of reading I'm still totally in the dark on this one.
Reply to this comment
forget it i figured it out
by bronx69 January 2, 2008 6:02 AM PST
Forget it I figured it out. Streaming DVD movies with the built in DVD player does not work so using front row is out of the question thus no Mac advantage whatsoever.
Secondly by default OSX does not recognize *.lnk files (AKA) windows shortcuts. This was a real pain in the a** but I found a solution called winshortcutter. (Amazing that you need to look to a 3rd party for that). As for the playback the movie stuttered more than a cheating spouse on both Macs but *.AVI and *.Mov files played just fine.

In conclusion, I really wish you Mac boys would get your heads out your Donkeys.
The OS is okay but A tweaked install of windows XP will Rip even a tweaked version of Mac OSX a new one.
Microsoft has no monopoly on "Bugs"
by old_fot December 31, 2007 9:34 AM PST
Unfortunately, errors in the design and implementation of computer programs and operating systems are widespread and not limited to any one vendor. I have been designing and implementing computer programs for more than 40 years and would speculate that there are two major problem areas that need to be addressed assuming that the overall design is correct.

1. A rigid review of ALL module interfaces to ensure consistency throughout the product.

2. A programming tool that incorporates strong typing and range checking.

Any problem caused by a buffer overflow is unacceptable and easily avoided with range checking.

It is past time for the purchasers of computer software to continue to accept the poorly designed and bug ridden software provided by most vendors. Consumers would not accept this lack of quality and usability in other products that they purchase.

It is time for consumers to be educated that they do not have to settle for the current bug ridden products that are being foisted on them.

We all have to learn to "just say no" to lousy computer products regardless the vendor.
Reply to this comment
But they have a monopoly on..
by gabeheim January 1, 2008 6:42 AM PST
billions of users that require their OS to run their business software and personal software. Of course, Windows Home Server is too new for them to have "forced" it upon home users, so anyone can avoid it and build a Win2k/XP or Linux home server. However, how does a business or home user avoid Vista if they feel it is too buggy/unsuitable for their needs? Sure, a number of users will switch to apple or linux, but what about enterprise and home users that have invested thousands to millions of dollars in software that runs windows? That's why we need more diversity in software environments. (then maybe third party developers will build more portable applications). It is not good for a company to have too significant of a proportion of the market.

Of course, perhaps microsoft under its own hubris is becoming the GM of software. That would not be a bad thing for a while.
 See all 45 Comments >>
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